More five-star reviews, and no more leads slipping away
Most small businesses do not have a lead problem. They have a follow-up problem. Calls get missed, quotes sit unanswered and nobody checks back. We set it up so every lead hears from you fast and every happy customer is asked for a review.
What does follow-up automation look like?
Friday 7:12 pm: a quote request comes in from your website, and the customer gets a text and an email saying you received it and when you will call. Monday 8:30 am: the lead is at the top of your call list. Wednesday: no decision yet, so a friendly follow-up goes out on its own. Thursday: they book, and you can see where the lead came from.
What we set up for you
Reviews and reputation
Reviews win new customers and remind past ones why they chose you.
- Automatic review requests after each job
- Monitoring Google, Facebook and Yelp
- Drafted replies you can approve
- Alerts when a bad review shows up
Email and text automation
Instant replies and follow-ups that go out on schedule, even on the days you are slammed.
- Instant "we got your request" replies
- Follow-up sequences for open quotes
- Text message campaigns
- Inbox delivery setup (SPF, DKIM, DMARC)
CRM and sales pipeline
Every call, email and text in one place, so you always know who to call next.
- See every lead and where it stands
- Click-to-call with automatic call logging
- Follow-up reminders and tasks
- Mobile app for when you are on a job
Win-back and reminders
Emails and texts that bring past customers back at the right time.
- Service and appointment reminders
- Seasonal offers to past customers
- "We miss you" messages for lapsed customers
The business that answers first usually wins
When someone asks three businesses for a quote, the first one to respond usually gets the job. Automation makes sure that is you, even at night and on weekends.
Reviews work the same way. Happy customers rarely leave a review on their own, but many will if you ask at the right moment. An automatic request after every job does the asking for you.
Local businesses that grew with us
Real owners, real shops, and growth they can see in their bank account.
"Revenue per month increased a minimum of 20%."
Revenue growth of more than 30%, year after year.
Trusted by local businesses including
South Shore GolfQuality Golf CarsSalon BrielleChubs MeatsSplendor Foot SpaGreg Connors Swing Like A ProHow getting started works
No long sales process and no surprise invoices.
Free marketing checkup
We look at your Google listing, website, reviews and competitors, then show you where customers are slipping away.
A plan with a fixed price
You get the two or three moves that matter most and a fixed-price estimate before any work starts.
We do the work, you see results
We handle setup and the ongoing work. You approve what goes out and get a plain-English report every month.
Priced for small shops
Pick the services you need now and add more as you grow.
- Fixed-price estimate before work starts
- Month to month after setup
- 12-month interest-free financing on websites for qualified businesses
- You approve everything
Works even better with
Google Business Profile
Get into the map results when nearby customers search.
Questions small business owners ask
How does automated follow-up work?
When a lead comes in, they get an instant text and email saying you received their request and when you will call. The lead lands in your call list, and if there is no decision after a few days, a friendly follow-up goes out on its own.
Which review sites do you cover?
We send automatic review requests after each job and monitor Google, Facebook and Yelp, with drafted replies you can approve and alerts when a bad review shows up.
Will the messages sound like me?
Yes. Messages are written in your voice, and you approve emails and texts before they go out.
Do I need a CRM?
A CRM keeps every call, email and text in one place so you know who to call next. We set it up and train you and your staff, including a mobile app for when you are on a job.
Can you move my email list from Mailchimp?
Yes. Moving from Mailchimp is free, and we set up inbox delivery (SPF, DKIM and DMARC) so your emails land in the inbox.
Find out where your next customers are coming from
Get a free marketing checkup. We'll show you where customers are slipping away and the first two or three fixes worth making. No cost and no obligation.